Last updated: July 2026

1. Who we are

G. Ioannou Emporiki Limited (“G. Ioannou,” “we,” “us,” or “our”) is a company registered in Cyprus, registration number ΗΕ 147678, with registered address Σάββα Μηνά 6, Αλεθρικό 7570, Λάρνακα, Κύπρος (Savva Mina 6, Alethriko 7570, Larnaca, Cyprus).

This privacy policy explains how we collect, use, and protect personal data submitted through our website, [website URL].

2. What information we collect

When you use our contact form, we collect:

  • Your name
  • Your email address
  • The subject and content of your message

We do not require account registration on this website, and we do not process any payment or purchase information through it.

3. How we use your information

We use the information you submit only to:

  • Respond to your enquiry
  • Provide information about our products and services that you have requested

We do not use your data for automated decision-making or profiling, and we do not sell or rent your personal data to third parties.

4. Legal basis for processing

We process your personal data based on:

  • Legitimate interest, to respond to enquiries you send us
  • Consent, given when you submit the contact form

5. How long we keep your data

We keep enquiry data only for as long as necessary to respond to and resolve your enquiry, and for a reasonable period afterward in case of follow-up (typically up to 12 months), after which it is deleted unless a longer retention period is required by law.

6. Who we share your data with

We do not share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate our website and respond to enquiries, such as:

  • Our website hosting provider
  • Our email service provider

These providers process data only on our behalf and under our instructions.

7. Cookies and third-party content

Our website may use cookies required for its basic technical operation. Where we embed third-party content, such as Google Maps to show our location, or social media icons and widgets, those third parties may set their own cookies when you interact with that content. Their use of your data is governed by their own privacy policies, for example Google’s privacy policy for Google Maps, or Meta’s privacy policy for Facebook.

8. Your rights under GDPR

As a data subject under the EU General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request a copy of your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us using the details in section 11.

9. Data security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus (www.dataprotection.gov.cy).

11. Contact us

For any questions about this privacy policy or how we handle your data, contact:

G. Ioannou Emporiki Limited Registration number: ΗΕ 147678 Address: Σάββα Μηνά 6, Αλεθρικό 7570, Λάρνακα, Κύπρος Phone: +357 96 558 222 Email: contact@giemporiki.cy

12. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised.